Click here to view steps on how to restart your TCL Roku TV. For instructions on how to restart your router, refer to your router's user manual or visit the router manufacturer's website. Note: The wireless signal gets weaker the farther your Roku device is from your router, and with more obstacles (like walls and cabinets) between your router and your Roku device.Īlso, try to restart both the router and your TCL Roku TV. If your password is correct and other devices can access the router, but you are still failing to connect to your wireless network, the most likely problem is the strength of the wireless signal. You will get these error codes if your TCL Roku TV is not getting a strong enough wireless signal from the router. Click here if you are unable to see your network's name listed under 'Choose your network' screen Selecting the wrong wireless network will cause your wireless connection to fail. Ensure you are selecting the correct wireless network name.

You will get this error code whenever your TCL Roku TV fails to connect to the wireless network. If the problem continues, restart your router before contacting your Internet Service Provider.

If you are unable to connect to the Internet from another device, try disconnecting and then re-connecting the Ethernet cable.

If you can connect to the Internet from another device, restart your TV.

Verify that your wireless router is working properly.

If the cable if good, restart both your wireless router and TV.

If possible, try a different Ethernet cable.

Confirm that you Ethernet cable is securely connected to your TV and router.

This is specifically an Ethernet-related error. If your computer has an internet connection and you still see Error 009, restart your TCL Roku TV. If no connection exists, contact your ISP for help restoring the internet connection. Use another device such as a computer or tablet, to check if your Internet connection is working. This code means that your TV is connected to the router, but does not have Internet access. Select the error codes you are getting to view recommended resolutions: You may encounter the following error codes while setting up your TCL Roku TV or during regular use.

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